Name of the service GARR Filesender
Description of the service FileSender GARR is a secure way to share large files with everyone. Users can upload files or invite people to upload one. Filesender is a IDEM service.

After authentication, users can access the upload/management pages and send invitations.

Data controller and a contact person Consortium GARR, info @
Jurisdiction IT, Italy
Personal data processed

1. For all users

  • IP address
  • Referrer address (the web page a user is coming from)

2. For authenticated users
Following data is retrieved from your Home Organisation:

  • Persistent unique identifier: SAML2 NameID of type "persistent" or eduPersonTargetedID (if the SAML2 NameID transmitted is of type "transient") (R)
  • Email address: mail (R)
(R) = Required
Purpose of the processing of personal data The IP and referrer addresses of all web page visitors are stored in the web server log file for statistical purposes and for accountability (e.g. in case of misuse of the service).
Third parties to whom personal data is disclosed No raw data will be released to third parties.

Authenticated users sending files must be aware that their name and potentially email address are visible to other users of the service.

How to access, rectify and delete the personal data Contact filesender-service @
To rectify the data released by your Home Organisation, contact your Home Organisation's IT helpdesk.
Data retention Personal data is deleted on request of the user or if the user hasn't used the service for two years.
Data Protection Code of Conduct Your personal data will be protected according to the Code of Conduct for Service Providers, a common standard for the research and higher education sector to protect your privacy.

This privacy policy is based on the Privacy policy guidelines for Service Providers